Xybix's Blog

The Core Truth: Let’s Talk About Panel Systems

Posted by Doug Herman on Apr 18, 2017 3:28:47 PM

Panel Systems.jpgWhen customers like yourself purchase console furniture, the sales process often includes a discussion about panel systems, also known to some as the “core.” If you speak with a variety of vendors, you will get a variety of panel solutions as well. I want to help educate you about what is needed from panel or core systems so that you end up with the most efficient option.

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Topics: Cabling, Workstation Planning, Durability

The Silent and Dark Morale Killer in a 911 Communications Center

Posted by Todd Parson on Feb 28, 2017 1:14:14 PM

SteelDesign.jpgA 911 communications center is host to many dark calls. For 911 dispatchers who are responsible for answering these critical phone calls, death is on the phone daily. I spent 14 years as a paramedic in Denver, and I remember that one day my unit alone saw eight cases dead on arrival (DOA). Later on, we were able to make our way to one of the local parks to look at green grass, beautiful lakes, and pleasant foliage in order to soothe some of the pain we had witnessed.

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Topics: Health, Workstation Planning, Morale

5 Dispatch Furniture Questions to Ask on a Comm Center Tour

Posted by Maria Teruel on Jan 13, 2017 2:51:41 PM

5_Questions_to_ask_on_a_Comm_Center_Tour.jpgThere are several different avenues available for researching new dispatch furniture, and sorting through them all can often feel overwhelming. Depending on how your center makes this kind of purchase, you might have to collect three or more quotes, purchase off of a specific contract, or even go through a bid process. It’s also likely that a salesperson will visit your center with some literature and provide a proposal configuration.

Doing your own research during this time is critical, as it gives you as a buyer or an end user a good foundation to pinpoint your specific needs. One of the best ways to achieve this is by going on a field trip or Comm Center tour! Visiting neighboring centers or taking a tour at a national trade show are a couple of the most educational ways to explore furniture options, as you’ll get to see the furniture in person and ask the staff and representatives questions about their experience with it.

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Topics: Buying, Purchasing, Installation, Warranty, RFP, Workstation Planning

Building a new 911 Center? Here's what Dave Cohick, Tioga County 911 had to say.

Posted by Maria Teruel on Dec 12, 2016 9:14:32 AM

TiogaCounty911.jpg

In 2014, we built an entirely new 911 center. Prior to our new center, we were in a basement for 36 years, our last furniture system (a Xybix competitor) we had for over 10 years. “We won’t make that mistake again”. 

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Topics: Buying, Purchasing, Cabling, Workstation Planning, Computers

Is your dispatch console leg room first class or economy?

Posted by Kathleen Babcook on Jun 21, 2016 11:46:04 AM


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Xybix recently released its new TSeries dispatch consoles and made some improvements to its workstations, but the one improvement that really grabbed my attention was the anti-hindered, extended wide open leg room. By now, most dispatchers have heard, “leg room is important” or “you’re going to want room to stretch out”. Whatever the case may be, we get it, with many 911 dispatch shifts of 10-12 hours, you’re going to need to stretch out!

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Topics: Height Adjustable Workstations, Ergonomics, Dispatch Consoles, Workstation Planning

The X's and O's of Dispatch Furniture Planning

Posted by Megan Lewis on Mar 26, 2015 12:15:00 PM

FootBallPlays
I love football. Live it. Breathe it. College most especially (GO SPARTANS!), but I have to watch my boy Aaron Rodgers on Sundays. I know there’s a stigma surrounding women who “love” football, but I promise, it’s not just the tight pants or that Tom Brady is married to Gisele (insert “EW”).

But I will admit, I really have no clue how to read a play, other than maybe a post route and a blitz. These plays, to me, are so intricate, so well designed, that half the time I don’t even think the “experts” know what happened until they watch the replay (I’m looking at you, Brent Musburger). That being said, Xybix's in-house design team members are like offensive and defensive coordinators; they know when to blitz, and they know when to rush. 

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Topics: Design, Dispatch Consoles, Workstation Planning

Help! My 911 Dispatch Center is Too Small!

Posted by Megan Lewis on Mar 13, 2015 8:12:44 AM

TooSmallDispatchRoom

How often have you thought “I’d really like to update my dispatch center” but in the same train of thought said, “My center is just way too small and way too weird”! We hear this constantly, things like “We’re peanuts compared to such-and-such county" or "we only have 2 stations and 150 square feet". The thought is, if your center is small, there is nothing you can do to improve your situation. Well, I'm here to tell you, You Can!

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Topics: Design, Dispatch Consoles, Workstation Planning

Designing Your Comm Center: What to Leave To the Professionals

Posted by Ken Carson on Dec 5, 2014 4:13:00 PM

XybixExperienceOne of the most exciting parts of designing a comm center or building a new 911 dispatch center is working on the layout. Everyone has ideas on how they can make it better. And why not? Sitting at the consoles for hours on end does give you time to think. Often time it is 'well that is stupid, why did they put that there?', or 'why am I sitting underneath an air conditioning vent?'

What do you need to look for and what do you need to ask to get it done right?  How do you get the best room design for you?  How do you know if they are just “selling you” or actually helping you out?  Will you meet ADA?  When the furniture shows up will it fit and will your equipment fit. 

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Topics: Design, Workstation Planning

Be Prepared: Seismic Anchoring of your Dispatch Workstations

Posted by Kelley Smith on Nov 21, 2014 11:52:49 AM

XybixSeismicAnchoringEarthquakes Facts:

  • Occur without warning
  • Can be deadly and extremely destructive
  • Can occur at any time
  • The major threats posed by earthquakes are bodily injuries and property damage, which can be considerable and even catastrophic.

Earthquakes, especially major ones, are dangerous, inevitable, and a fact of life in a number of states. Being prepared in a 911 dispatch center means the seismic anchoring of your workstations. Properly anchoring your workstations can help ensure that when the public calls your dispatch center, you'll be ready! 

Proper earthquake preparation of your Dispatch Center can:

  • Save lives
  • Reduce injuries
  • Reduce property damage
  • Avoid prolonged disruptions of functions
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Topics: Dispatch Consoles, Workstation Planning, Seismic Anchoring

What You Can Expect From Your Initial Xybix Site Visit

Posted by Joanna Pease on Oct 27, 2014 3:51:46 PM

Initial Site Visit

Plan on about an hour to hour and half for the initial site visit. It’s helpful to have all the necessary players involved so that initial issues can be brought to the table and questions and concerns can be addressed. This would include Comm Center Director, Manager or Supervisor, Architect (if necessary), IT Manager, etc.

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Topics: Buying, Purchasing, Design, Dispatch Consoles, Workstation Planning

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