Xybix's Blog

4 Ways to Boost Morale & Refresh Your Comm Center for the Holidays

Posted by Maria Teruel on Nov 6, 2017 8:59:24 AM

holidays.gifThe end of the year means budget submittals are upon us! Oh, and the HOLIDAYS...yes, I said it! Maybe you don't need new dispatch consoles, but you want to revamp your Comm Center and give it a refresh. Adding some small things to your center is a great way to boost morale.  So, with the upcoming holidays and unavoidable chaos here are 4 ways you can spruce up your center without breaking the bank:

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Topics: Treadmill and Bike Desks, Lighting, Dispatch Consoles, Morale

Warranty & Customer Service: What to Consider Before Purchasing Dispatch Furniture

Posted by Ellie Bittourna on Oct 11, 2017 4:15:29 PM

Consideration.gifThere is quite a bit of consideration involved in finding the right dispatch furniture for your center or PSAP. Most buyers base their decisions on what will bring the most long-term wellness, what will bring the most monetary value, and what will look the best. Finding a company that will provide you with comfortable, beautiful, and durable dispatch furniture is key, and having the upfront process go smoothly is the icing on the cake. Other important things to think about are how you are covered after the purchase and how easy it is to find solutions to any issues that arise going forward.

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Topics: Dispatch Consoles, Warranty, Customer Service

Xybix's Love for Canada: The Focus on Dispatch Consoles

Posted by Ken Carson on Oct 5, 2017 10:12:47 AM

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Xybix has now expanded our presence in Canada and we are pretty darn excited about it! We have grown a name for ourselves in Manitoba and Ontario over the last few years and we felt it was time to introduce our company to the other Providences. With a dedicated sales, service, installation and support team we are ready to provide the same amazing product and services to all our partners in Canada. To learn a bit more about who we are as a company and what we plan to offer Canada the best in dispatch consoles, read on below:

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Topics: Dispatch Consoles

Dispatch Console Furniture Trends at APCO 2017

Posted by Ken Carson on Aug 23, 2017 11:56:27 AM

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via GIPHY
I usually like to do a review on all of the competitors and highlight what was new at APCO 2017. I was busy this year (busy is a good thing), so I didn’t really get to check everything out this year.  

That being said, I still took notice of overall trends that will affect what your dispatch console furniture will look like in the next few years. Here’s my two cents on what to expect in the near future:

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Topics: Buying, Dispatch Consoles, APCO, Computers

A Day in the Life of a 911 Dispatcher

Posted by Marie Athearn on Aug 4, 2017 8:45:10 AM

9 1 1.jpgWe at the Johnson County KS Emergency Communications Center pride ourselves on our operations and the technology we have available to use to do our jobs every day. We provide Fire and EMS services, and are a secondary PSAP, providing 911 call taking and dispatching for fire and medical calls, with certified EMD call takers for medical events. We service 10 fire agencies and 2 ambulance agencies, dispatching and managing resources before, during, and after events.

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Topics: Dispatch Consoles, Human Interest

Is your 911 Comm Center Ready for the Future?

Posted by Ken Carson on Jul 27, 2017 2:33:38 PM

Large 50in Monitor.jpgTechnology is pushing the 911 industry forward. Technological advancement is an important element of helping emergency responders and dispatchers be efficient at their jobs, and because of this, it is always a challenge to keep up with new emerging technologies. Of course the private sector gets the latest in new developments first, and then they work their way into public safety market. What similarly seems to happen is that the digital side of the product pushes the envelope, and afterwards, the hardware side is left to catch up.

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Topics: Monitors, Dispatch Consoles

Thinking About Buying Dispatch Furniture? 6 Signs That Point To YES!

Posted by Chelsea Kimbrough on Jul 19, 2017 9:59:07 AM

Perhaps you’ve been noticing that your current workspace just isn’t what is used to be. Maybe the furniture is beginning to show some breakdown, or perhaps the style is simply outdated and unpleasant to look at. Even worse, maybe your colleagues are hunched over the desks and operating their jobs in uncomfortable positions. And they’re telling you about it. (Image via GIPHY)

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Topics: Buying, Installation, Dispatch Consoles, Due Diligence

Buying A New House vs Buying New Dispatch Consoles

Posted by Kathleen Babcook on Jul 14, 2017 3:31:25 PM

NewHouseDispatchConsoles.jpgIf you have ever bought a new house, you know that the house comes basically as a shell. Without knowing it, this probably means that you'll be getting carpet in your kitchen and laminate flooring throughout. As for the carpet, you'll get the choice a hideous shade of gray or an even worse shade of what they call "beige" and a lackluster carpet pad that might as well be non-existent. Anything that would be included and installed as “standard” is often the cheapest of the cheap. You'll have to expand your budget or subtract some common features if you’re even going to start thinking about doing things like changing the paint color or adding hardwood floors. All the sudden that dream home you'd visioned is looking a bit more cloudy.

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Topics: Buying, Dispatch Consoles, Features

How Do I Complete My Room After Shopping for New Dispatch Furniture?

Posted by Ken Carson on Jun 19, 2017 3:27:12 PM

100.pngYou’re right in the middle of shopping for new dispatch furniture, and you realize that you don’t know what to do about all the ancillary storage and furniture in the room. You can’t just keep the old steel HON file cabinets when they are ugly and do not match anything. So how do you complete your room after shopping for dispatch furniture?

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Topics: Dispatch Consoles, Accessories, room layout

Do you have a Pain in the Neck in your Comm Center?

Posted by Eric Parks on Jun 14, 2017 10:54:36 AM

painintheneck.jpgWhen you first read the title of this blog, what were you really thinking? Were you ready to respond with names, or did you answer with just a simple yes or no? Working in a 911 Comm Center myself over the past 25 years, pain is a topic I hear quite frequently. If you or someone you work with suffers from neck pain while working, here is a remedy to address that problem and prevent it from occurring in the future:

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Topics: Ergonomics, Monitors, Eye Strain, Dispatch Consoles

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