Xybix's Blog

Dispatch Furniture Proposals: How Soon is Too Soon?

Posted by Maria Teruel on May 11, 2018 8:51:37 AM

giphy-downsized22When is the right time to start thinking about getting dispatch furniture proposals? The short and simple answer to this question is, that it all depends. Every state (really every Comm center) has a unique purchasing system that usually drives the speed at which you can get new dispatch consoles. Workstations are typically replaced once every 10–15 years. If you are in charge of getting the new workstations, it might be the first and last time you buy furniture with your agency. If you’re not sure where to start, don’t worry; most people aren’t too experienced at buying dispatch furniture.

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Topics: QUICK TIPS, Buying, Purchasing, Pre-Installation, Dispatch Consoles, Workstation Planning

Ergonomics Standards for 911 Dispatch - Here's What's Missing

Posted by Ken Carson on May 4, 2018 2:59:09 PM

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When it comes to sitting at a desk all day,
nothing matters more than comfort and 
functionality. In order to make consumers happy, furniture manufacturers strive to make comfortable products that meet the latest ergonomic standards. This is an obvious goal of any furniture company, but where do these standards come from?

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Topics: Ergonomics, Dispatch Consoles, Workstation Planning, Due Diligence

How Long Does It Take to Get New Dispatch Consoles?

Posted by Chelsea Kimbrough on Apr 6, 2018 12:09:31 PM

How long does it take to get new dispatch consoles?The idea of getting a new communications center, getting upgrades at your current center, or remodeling can be exciting, but there is also a lot to take into consideration. Typically, a comm center remodel involves several components, such as installing new flooring, painting the walls, implementing new CAD systems, finding new monitors, and of course, getting new dispatch consoles.

7 Steps to getting new dispatch consoles

As you can see, there are quite a few moving parts involved in revamping a comm center. During this process, it’s natural to want to plan around a time frame estimate. A question we are frequently asked is "how long does it take to get new dispatch consoles"? To help  answer this, I’ll map out the typical timeline we use at Xybix, starting from the beginning.

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Topics: Buying, Purchasing, PSAP Workstation Furniture, Design, Dispatch Consoles, Workstation Planning

The RFP Easy Buy Button for Dispatch Console Furniture

Posted by Cher Ice on Mar 28, 2018 12:35:00 PM

EasyButton.gifDoes the RFP process stress you out? Do you wish there was a faster way to the "easy" project highway? If you haven’t heard of HGACBuy, you may be missing out on a way to make your life much more simple.

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Topics: Purchasing, Dispatch Consoles

Dispatch Console Trends for 2018

Posted by Kathleen Utley on Feb 9, 2018 4:32:45 PM

giphy-downsized (25).gifWhile I can’t predict the future, I have seen a few trends develop in the dispatch console and furniture arena over the last 7+ years in the industry. I can’t tout that I know everything, but I have picked up on a few things just by listening and paying attention.

A new year is a great time to make note of any recent changes in the industry, as it’s a time when everyone is focused on advancement and improvement. Based on what I’ve personally noticed, here are four dispatch console trends I've seen:

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Topics: Dispatch Consoles

Dispatch Furniture for 911: What is a Slatwall?

Posted by Ken Carson on Feb 2, 2018 3:53:45 PM

giphy-downsized (24).gifYou may hear the term “slatwall” being used to describe part of your furniture, but what exactly is slatwall? What does it do for your dispatch furniture?

The slatwall panel was originally designed to serve as shelving in a retail store so that retail workers could hook merchandise onto the wall. Slatwall panels are made up of rows of dovetail-shaped slots, and they are designed so that items can be hooked into the slots and hung from the slatwall. The most common use of slatwall in the 911 Public Safety industry is to hang monitors. A panel is usually mounted at the back of the monitor surface, and it moves up and down with the height adjustment of that surface.

Slatwall has also been adapted to be used on dispatch consoles due to Xybix creating and patenting RollerVision, which is a monitor mount with focal depth adjustment.

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Topics: Dispatch Consoles, Accessories

Customizing Your Cabinetry for 911 Comm Centers & Office Spaces:

Posted by Ellie Bittourna on Dec 15, 2017 3:45:32 PM

Custom Storage Unit 1.jpgYou've received the "go-ahead" to start planning a project to get new workstations in your 911 Comm Center. You begin by researching possible console suppliers, or you might already have a vendor in mind. After you’ve done your research on the consoles themselves, you begin to weigh your options, but...have you thought of everything? One thing to consider that is sometimes overlooked is the addition of custom cabinetry and office solutions. If you are able to customize your console, why can't you customize your cabinetry and offices as well?

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Topics: Buying, Dispatch Consoles, Accessories

4 Ways to Boost Morale & Refresh Your Comm Center for the Holidays

Posted by Maria Teruel on Nov 6, 2017 8:59:24 AM

holidays.gifThe end of the year means budget submittals are upon us! Oh, and the HOLIDAYS...yes, I said it! Maybe you don't need new dispatch consoles, but you want to revamp your Comm Center and give it a refresh. Adding some small things to your center is a great way to boost morale.  So, with the upcoming holidays and unavoidable chaos here are 4 ways you can spruce up your center without breaking the bank:

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Topics: Treadmill and Bike Desks, Lighting, Dispatch Consoles, Morale

Warranty & Customer Service: What to Consider Before Purchasing Dispatch Furniture

Posted by Ellie Bittourna on Oct 11, 2017 4:15:29 PM

Consideration.gifThere is quite a bit of consideration involved in finding the right dispatch furniture for your center or PSAP. Most buyers base their decisions on what will bring the most long-term wellness, what will bring the most monetary value, and what will look the best. Finding a company that will provide you with comfortable, beautiful, and durable dispatch furniture is key, and having the upfront process go smoothly is the icing on the cake. Other important things to think about are how you are covered after the purchase and how easy it is to find solutions to any issues that arise going forward.

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Topics: Dispatch Consoles, Warranty, Customer Service

Xybix's Love for Canada: The Focus on Dispatch Consoles

Posted by Ken Carson on Oct 5, 2017 10:12:47 AM

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Xybix has now expanded our presence in Canada and we are pretty darn excited about it! We have grown a name for ourselves in Manitoba and Ontario over the last few years and we felt it was time to introduce our company to the other Providences. With a dedicated sales, service, installation and support team we are ready to provide the same amazing product and services to all our partners in Canada. To learn a bit more about who we are as a company and what we plan to offer Canada the best in dispatch consoles, read on below:

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Topics: Dispatch Consoles

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