Xybix's Blog

Dispatch Console Furniture Trends at APCO 2017

Posted by Ken Carson on Aug 23, 2017 11:56:27 AM

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via GIPHY
I usually like to do a review on all of the competitors and highlight what was new at APCO 2017. I was busy this year (busy is a good thing), so I didn’t really get to check everything out this year.  

That being said, I still took notice of overall trends that will affect what your dispatch console furniture will look like in the next few years. Here’s my two cents on what to expect in the near future:

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Topics: Buying, Dispatch Consoles, APCO, Computers

A Day in the Life of a 911 Dispatcher

Posted by Marie Athearn on Aug 4, 2017 8:45:10 AM

9 1 1.jpgWe at the Johnson County KS Emergency Communications Center pride ourselves on our operations and the technology we have available to use to do our jobs every day. We provide Fire and EMS services, and are a secondary PSAP, providing 911 call taking and dispatching for fire and medical calls, with certified EMD call takers for medical events. We service 10 fire agencies and 2 ambulance agencies, dispatching and managing resources before, during, and after events.

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Topics: Dispatch Consoles, Human Interest

Is your 911 Comm Center Ready for the Future?

Posted by Ken Carson on Jul 27, 2017 2:33:38 PM

Large 50in Monitor.jpgTechnology is pushing the 911 industry forward. Technological advancement is an important element of helping emergency responders and dispatchers be efficient at their jobs, and because of this, it is always a challenge to keep up with new emerging technologies. Of course the private sector gets the latest in new developments first, and then they work their way into public safety market. What similarly seems to happen is that the digital side of the product pushes the envelope, and afterwards, the hardware side is left to catch up.

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Topics: Monitors, Dispatch Consoles

Thinking About Buying Dispatch Furniture? 6 Signs That Point To YES!

Posted by Chelsea Kimbrough on Jul 19, 2017 9:59:07 AM

Perhaps you’ve been noticing that your current workspace just isn’t what is used to be. Maybe the furniture is beginning to show some breakdown, or perhaps the style is simply outdated and unpleasant to look at. Even worse, maybe your colleagues are hunched over the desks and operating their jobs in uncomfortable positions. And they’re telling you about it. (Image via GIPHY)

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Topics: Buying, Installation, Dispatch Consoles, Due Diligence

Buying A New House vs Buying New Dispatch Consoles

Posted by Kathleen Babcook on Jul 14, 2017 3:31:25 PM

NewHouseDispatchConsoles.jpgIf you have ever bought a new house, you know that the house comes basically as a shell. Without knowing it, this probably means that you'll be getting carpet in your kitchen and laminate flooring throughout. As for the carpet, you'll get the choice a hideous shade of gray or an even worse shade of what they call "beige" and a lackluster carpet pad that might as well be non-existent. Anything that would be included and installed as “standard” is often the cheapest of the cheap. You'll have to expand your budget or subtract some common features if you’re even going to start thinking about doing things like changing the paint color or adding hardwood floors. All the sudden that dream home you'd visioned is looking a bit more cloudy.

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Topics: Buying, Dispatch Consoles, Features

How Do I Complete My Room After Shopping for New Dispatch Furniture?

Posted by Ken Carson on Jun 19, 2017 3:27:12 PM

100.pngYou’re right in the middle of shopping for new dispatch furniture, and you realize that you don’t know what to do about all the ancillary storage and furniture in the room. You can’t just keep the old steel HON file cabinets when they are ugly and do not match anything. So how do you complete your room after shopping for dispatch furniture?

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Topics: Dispatch Consoles, Accessories, room layout

Do you have a Pain in the Neck in your Comm Center?

Posted by Eric Parks on Jun 14, 2017 10:54:36 AM

painintheneck.jpgWhen you first read the title of this blog, what were you really thinking? Were you ready to respond with names, or did you answer with just a simple yes or no? Working in a 911 Comm Center myself over the past 25 years, pain is a topic I hear quite frequently. If you or someone you work with suffers from neck pain while working, here is a remedy to address that problem and prevent it from occurring in the future:

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Topics: Ergonomics, Monitors, Eye Strain, Dispatch Consoles

Call Me Maybe? References for 911 Comm Centers

Posted by Ken Carson on May 2, 2017 4:49:00 PM

CallMeMaybe?.jpgI have witnessed many instances where 911 Comm Center staff members are shopping for new equipment, but they will not call any references of the vendors-in-question. I am not sure why this is? Maybe the dispatch managers know that the companies they’re looking into will only send them the “good” references, maybe they simply do not have the time to call around, or maybe they just feel silly asking someone else if they’ve made a good choice or not.

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Topics: Buying, Dispatch Consoles, Customer Service, Due Diligence

Dispatch Furniture: Cost, Options and Features

Posted by Ken Carson on Mar 31, 2017 5:03:06 PM

Dispatch Furniture- Cost, Options and Features.jpgThis is something that we get asked quite a bit. Understandably, many of you want to get the best value out of your purchase for dispatch furniture. This consists of the initial cost of the dispatch station as well as the expectant lifetime of the product and the warranty. Getting the most for your money is important no matter where you work.

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Topics: Buying, Dispatch Consoles

Dispatch Consoles, Cable Management and Birthdays?

Posted by Ken Carson on Mar 16, 2017 3:27:25 PM

Cable Management.jpgMy oldest son’s 17th birthday was on March 2nd. As many of you know, it’s incredible how kids change and grow by that age. As all parents feel about their children, I am so proud of him and what he has done so far in his life that I cannot say enough good things.

This brings me around to a Xybix installation job that I visited which installed in 1999. This means it was shortly before my son was even born. Just like my son has changed, how we build our dispatch consoles and even how we run the business at Xybix has transformed as well.

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Topics: Installation, Cabling, Pre-Installation, Dispatch Consoles, Customer Service

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