Xybix's Blog

3 Quick Cable Management Hacks You Can Implement Now

Posted by Kathleen Utley on Sep 27, 2017 11:45:56 AM

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Cable management (or the lack thereof) is a HOT topic for public safety professionals, especially 911 dispatchers.

“Ugh, our cables just hang down.”

“ We end up unplugging things, and we can’t use our height-adjustable tables.”

These are sentiments I’ve heard time and time again. Poorly managed cables can be a recipe for disaster, even for the cleanest of Comm Centers. This can lead to stress in an already stressful environment. In recent years, several dispatch console manufacturers have made improvements to their cable management. While this is a step in the right direction, you’re probably wondering what you can do NOW instead of having to resort to purchasing new furniture.

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Topics: Cabling, Cleaning

It’s Electric! Boogie Woogie Dispatch Workstations

Posted by Maria Teruel on Sep 8, 2017 12:34:38 PM

ElectricBoogie.gifDon’t pretend like you don’t remember the song! Unlike this catchy tune, discussing dispatch workstations electrical requirements can be forgotten about until  a few weeks prior to installation. When you’re  discussing dispatch workstation requirements during initial meetings with your sales manager, it’s important to have IT personnel present, as doing so  will help to make sure you review cabling or electrical requirements. While it might seem too soon to discuss electrical components, especially if you’re in the beginning  phases of budgeting for dispatch workstations, it’s still important to start turning the gears now. Ignoring these questions upfront could incur unwanted costs later in the event you make room changes or need to bring in an electrician.

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Topics: Electric Requirements, Cabling

The Core Truth: Let’s Talk About Panel Systems

Posted by Doug Herman on Apr 18, 2017 3:28:47 PM

Panel Systems.jpgWhen customers like yourself purchase console furniture, the sales process often includes a discussion about panel systems, also known to some as the “core.” If you speak with a variety of vendors, you will get a variety of panel solutions as well. I want to help educate you about what is needed from panel or core systems so that you end up with the most efficient option.

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Topics: Cabling, Workstation Planning, Durability

Dispatch Consoles, Cable Management and Birthdays?

Posted by Ken Carson on Mar 16, 2017 3:27:25 PM

Cable Management.jpgMy oldest son’s 17th birthday was on March 2nd. As many of you know, it’s incredible how kids change and grow by that age. As all parents feel about their children, I am so proud of him and what he has done so far in his life that I cannot say enough good things.

This brings me around to a Xybix installation job that I visited which installed in 1999. This means it was shortly before my son was even born. Just like my son has changed, how we build our dispatch consoles and even how we run the business at Xybix has transformed as well.

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Topics: Installation, Cabling, Pre-Installation, Dispatch Consoles, Customer Service

Building a new 911 Center? Here's what Dave Cohick, Tioga County 911 had to say.

Posted by Maria Teruel on Dec 12, 2016 9:14:32 AM

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In 2014, we built an entirely new 911 center. Prior to our new center, we were in a basement for 36 years, our last furniture system (a Xybix competitor) we had for over 10 years. “We won’t make that mistake again”. 

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Topics: Buying, Purchasing, Cabling, Workstation Planning, Computers

The Biggest Problem with not Having Cable Management

Posted by Kathleen Babcook on Feb 26, 2016 4:47:24 PM

Untitled_design_14.jpgThe rats nest of cables. The constant unplugging of monitors. Speakers, keyboards and mice getting dragged off your desk every time your raise your console up so you can stand... Sound familiar? All of these issues are usually a result of poor cable management. (Unless you have a ghost in your dispatch center, if you do, please email me.) Cable management is more than correcting that bundle of cables hidden under your desk it also should include making sure that you have the appropriate length of cable extensions so that you can actually use your console to "stand" without the fear of unplugging. 

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Topics: Cabling

911 Comm Center Cable Management: Cleaning and Maintenance Suggestions

Posted by Todd Parson on Feb 9, 2015 4:23:39 PM

Mess of cables in need of cable managementThe IT team and contractors should always be considered part of the mission-critical team in the 911 center.

The 911 comm center, security monitoring rooms, and command and control rooms are all mission-critical rooms. Cable management within these rooms can affect the people that are counting on 911 centers in a time of critical need. It’s crucial to prevent the CAD screen from dropping or the phone line from going dead because callers could be in a life or death struggle or they’re getting help for someone else.

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Topics: Cabling

Why You Should Invest in KVM Switches for Your Dispatch Center

Posted by Eric Parks on Aug 19, 2014 1:30:00 PM

KVMSwitchXybixAs Xybix’s West Coast Territory Manager, I’m very fortunate to be able to visit various comm centers when I’m traveling on business. The opportunity to drop by these centers, meet new people and learn about their needs is something I can personally relate to — I also work as a communications supervisor for a police department.

Many times, when I’m speaking with a dispatch manager, we not only talk about the center’s need for reliable workstations, but also its computer-aided dispatch (CAD) and phone systems. I’m always interested to hear what works for them. But the one thing I notice time and again is that many dispatchers still use multiple computer mice at their workstations. When I see this, I don’t hesitate to ask, "Do you utilize a KVM switch in your dispatch center?" Believe it or not, some agencies have never even heard of them!

With that in mind, let me explain what a KVM switch is and how it can help organize your workstations while enhancing the performance of the dispatchers in your center.

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Topics: Cabling

Turn Up the Heat in Your Dispatch Center - Safely!

Posted by Eric Parks on Apr 25, 2014 12:22:00 PM

DispatchThermostatWhat is the one thing that public safety employees always seem to disagree about in a communications center? Well, there may be more than a few different things on your radar, such as lighting or even a code 7 — can we all agree on a place to eat? 

However, working as a 911 Dispatcher in California, the biggest argument I hear again and again in my center is over the thermostat! Can we turn the heat up? Can we turn it down? There never seems to be a perfect setting to suit all workers.

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Topics: Electric Requirements, Cabling, Dispatch Consoles

Advantages of Raised-Access Flooring in Your 911 Dispatch Center

Posted by Kelley Smith on Apr 2, 2014 12:03:00 PM

Photo courtesy of Robert Harker via WikipediaA raised-access computer floor provides an elevated structural floor above a solid substrate (often a concrete slab) to create a hideaway for data and electrical cabling. Raised floors are commonly used in areas like command centers, call centers and computer rooms and can be installed at varying heights — from 2 inches to over 4 feet — to accommodate specific cabling needs.

But, cable management isn’t the only benefit to installing raised-access floors. This system can also be utilized for proper workspace ventilation. Sub-floor air distribution has become a common way to cool a building, using the void below a raised-access floor as a plenum chamber — an enclosed space in which air flows —to distribute conditioned air.

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Topics: Installation, Cabling, Pre-Installation

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