Xybix's Blog

Three Lessons in Dispatch Console Makeup

Posted by Megan Lewis on Jul 6, 2016 2:04:05 PM

Dispatch_Console.jpgWhat Does Your Makeup Say About You?

There’s a lot of talk about durability in the dispatch furniture industry, and we get asked a ton of questions. Is steel stronger? Is wood stronger? Is 12-gauge steel really better than 14-gauge steel? What is the lifetime of the furniture? 10 years? 15 years? 20 years? The truth is, a dispatch console could be made of bulletproof glass and hurricane-rated I-beams, but if the integrity of the completed product isn’t tested, it couldn’t withstand a Donald Trump temper tantrum, let alone the amount of abuse a console takes in a comm center!

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Topics: QUICK TIPS, Buying, Dispatch Consoles

Dispatch Furniture Bonds: Why Are They So Important?

Posted by Doug Herman on May 6, 2016 4:46:50 PM

Bonds.jpgYou’re about to launch a project to upgrade your center that includes a dispatch furniture purchase. When you meet with your committee or supervisor, what is the most common thing you’ll hear?  “For the amount of money we’re spending, we need furniture that will LAST.”

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Topics: Buying, Purchasing

Dispatch Consoles: Is Made in the USA better?

Posted by Ken Carson on Apr 21, 2016 11:06:06 AM

Made in the USAI read on a 911 blog how a dispatcher felt that it was a great benefit that a company made their products in the USA. This got me thinking; does it really matter? I don't hear that as a major part of the decision-making process for most centers, so it got me wondering about a couple of things.  

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Topics: Buying, Dispatch Consoles

Different Ways of Purchasing Console Furniture

Posted by Glen Hanson on Mar 29, 2016 5:00:00 AM

LeasingandFinancing.jpg

Some of you may not know that there are a variety of methods to look into when purchasing dispatch furniture, and agencies have a couple of different options when it comes to paying for it. Traditionally, purchasing console furniture is done by making a large purchase upfront through a purchase order, or PO, but many smaller agencies can struggle to come up with the funds needed to go this route. If you are one of these agencies, it may be time to look for alternative purchasing options.

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Topics: Buying, Purchasing

What to Expect When You're Expecting...Dispatch Furniture?

Posted by Megan Lewis on Mar 15, 2016 11:32:03 AM

What_to_expect_when_youre_expecting.jpgWARNING: This is a baby-free article. ☺

Buying new dispatch furniture for your communications center can be a daunting task. It comes with a lot of recommendations, shared experiences and horror stories, and it's kind of like a blind date. You've heard from your friend at Comm Center A that Vendor X is a great catch! They’re attractive, timely, well-behaved, plus they come with great references; everything fits! However, when you get down to the nitty gritty, everything falls apart and nothing works out like you thought it would. As a recipient of several, horrible, no good, very bad dates, it really makes you question what you ever did to your friend at Comm Center A. I mean, this is what they REALLY think of you? But I digress…

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Topics: Buying, Purchasing, Dispatch Consoles

Questions to Ask Dispatch Furniture Vendors at APCO

Posted by Ken Carson on Aug 14, 2015 2:30:23 PM

checklistAPCO International’s 81st Annual Conference and Expo is right around the corner, and that means all of the newest and most innovative dispatch furniture will be on display for the world to see. Ha, ha, ha! Ok, not really! Similar to last year and every other year, you'll see almost all of the same vendors making a repeat cameo appearance!

So, same vendors, same sales pitch, pretty much the same product. With a variety vendors offering 911 furniture choices, it can be tricky arriving at an informed decision when it comes to who to make a purchase with for your next dispatch furniture project. This list of questions can be used to help narrow down which vendor has the product best suited for your needs:

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Topics: Buying, Dispatch Consoles, APCO

Three of the Best Tips You’ll Ever Get When Buying Dispatch Furniture

Posted by Kathleen Babcook on Jul 14, 2015 3:37:05 PM

ThomasTheTrainDispatchFurnitreYou’re a Comm Center manager or supervisor and you’ve been tasked with buying new dispatch furniture. HOLY (insert choice four letter word) ! You probably feel like you are just not ready to tackle this monstrosity of project, or maybe you feel rather intimidated like buying a new car. Hey, we get it, this task is not an easy one. Infact, while reading this, you might already be thinking of the best way to secretly exit the building (never to return). Whoa-nelly! Take a minute and remember the beloved childhood icon, Thomas the Train. I want you to try whispering quietly to yourself “I think I can…I think I can…” and DON’T panic! Here are three tips to buying dispatch furniture that can help:

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Topics: QUICK TIPS, Buying, Purchasing

A Comm Centers Guide to the In's and Out's of Purchasing from HGACBuy

Posted by Megan Lewis on Jul 10, 2015 9:28:05 AM

HGAC_BUY
Purchasing capital equipment is always a fun and exciting endeavor (insert sideways glance). It always proves to be a politically driven, a molehill-out-of-an-anthill struggle that can make even the most seasoned professionals wave the white flag. So, how do you make nice with the powers that be in the ivory tower? You present strategic and economical solutions, that’s how!

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Topics: Buying, Purchasing

The Yellow Brick Road of Dispatch Center Design

Posted by Brian Barnes on Jul 8, 2015 2:58:29 PM

YellowBrickRoadBeing new at something is equally exciting and terrifying. On one hand, you’re in uncharted territory and you are constantly in awe – think Dorothy in the Wizard of Oz stepping into Technicolor. You are a sponge, absorbing as much as you can to learn about the new challenge. On the other hand, you don’t know what you don’t know and there is an overload of information to retain.

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Topics: Buying, Design, Dispatch Consoles

How to keep my computers cool in the dispatch center?

Posted by Ken Carson on May 25, 2015 8:00:00 AM

COOLKeeping your computers cool is an important concern to address in your dispatch center as a hot, running computer will show you the blue screen of death if it gets too warm. While this is a built-in fail-safe for the CPU itself, this is not what a dispatcher wants, especially in the middle of an important call. Computers that run on higher temperatures also tend to have shorter life spans which can lead to spending budget money sooner than you would like.

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Topics: Buying, Accessories

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