Unraveling the Intricate Dance Between Culture and the 9-1-1 Staffing Crisis

Posted by Karolina Krakowiak on Sep 1, 2023 7:23:13 AM

(NOTE: This article was originally written for 911training.net)

We all understand that 9-1-1 dispatch centers serve as the vital bridge connecting individuals in distress with the timely aid of first responders. However, the often-overlooked factor of the culture within these centers can profoundly influence the morale and job satisfaction of staff, ultimately impacting the ability to provide effective emergency services.

Read More

Topics: Installation Information, Dispatch, Featuring a Video or Photo Gallery

The Top 5 Reasons Why Your Dispatch Center Needs a Custom Layout

Posted by Ken Carson on Jun 14, 2023 7:23:09 AM

Internet search engines—and people, for that matter—love lists. Top 5 Happy Hours! Top 10 Places to Live! So, I wanted to write Top 5 Dispatch Center Layouts! Then, I quickly self-corrected because the only Top Layout is the one that works for the unique needs of your center and helps you serve your community.

Read More

Topics: Installation Information, Dispatch, Featuring a Video or Photo Gallery

Rethink Your Transportation Management Center Before a Remodel

Posted by Doug Herman on Apr 19, 2023 7:21:03 AM

When you’re looking at creating or refreshing a workspace, you have the unique opportunity to take a fresh look at how the room suits your team’s needs. Who really needs to work in that room? What really needs to be in there? Is everything in the most convenient location?

Read More

Topics: Installation Information, Pricing, Command Centers, Pre-Planning

A Realistic Timeline for a Control Center Remodel

Posted by Doug Herman on Mar 22, 2023 7:12:22 AM

Remodel_Timeframe

To achieve a goal—like launching, expanding, or remodeling a control center or dispatch center—you need to start with a realistic completion date. Without this target date and supporting milestones, you have nothing to aim for and nothing to hold you accountable. The timeline will be as custom as your project, and can range anywhere from 4 months to 4 years. The typical timeframes here can help you get started.

Read More

Topics: Installation Information, Pricing, Dispatch, Pre-Planning

Why a Dispatch Center Remodel Requires a Steering Committee

Posted by Doug Herman on Mar 15, 2023 7:09:40 AM

People who work in dispatch centers are experts in all kinds of emergency and non-emergency situations that I’ll never understand. They are not likely, however, to be experts in remodeling and selecting dispatch center consoles. So once funds are approved for a remodel or expansion, who is assigned to manage the project?

Read More

Topics: Installation Information, Pricing, Dispatch, Pre-Planning

10 Keys to Designing a Transportation Control Room

Posted by Doug Herman on Mar 2, 2022 7:40:25 AM

After perfecting the design of 911 dispatch centers decades ago, our designers here at Xybix are increasingly applying the same principals to transportation control rooms. Whether you’re directing planes, trains or automobiles, the room you’re in and the desk you’re at make an impact on how you handle your mission-critical tasks throughout the day. We’ve worked closely with everyone from air traffic controls to railroad engineers to bus dispatchers to understand what you need and how you work. Here’s a summary of what we’ve learned.

Read More

Topics: Installation Information, Design, Features, Utilities, Transportation, & Casinos, Command Centers, Brief Overview

Your Complete Checklist for Reviewing Floorplans, Renderings and Virtual Walkthroughs

Posted by Emily Houston on Nov 10, 2021 7:32:17 AM

Reviewing floorplans, renderings and virtual walkthroughs is generally not an everyday occurrence for professionals in dispatch, command & control and healthcare centers. In some organizations, the project manager may have two or three remodels or new builds under his or her belt, but most of the time we’re talking about a once-in-a-career project. And yet, you’re being asked to sign off on a project that runs thousands of dollars and is intended to last 10 to 20 years!

Read More

Topics: Installation Information, Design, Pre-Planning, Brief Overview, Architecture

Why Xybix: Oconee County, South Carolina, 911 Center Case Study

Posted by Ken Carson on Aug 10, 2021 7:27:17 AM

 

Back in the day, Oconee County dispatchers started off their 12-hour shifts in a gray workspace, wondering whether their old, rickety, uncomfortable consoles would even function that day. Collaboration with Xybix changed all that, creating an open, functional and comfortable workplace that boosts morale and productivity.

Read More

Topics: Installation Information, Design, Features, Testimonials

100% Satisfaction with Xybix from York Poquoson Williamsburg 911 Center

Posted by Doug Herman on Jun 28, 2021 9:58:50 AM

 

Read More

Topics: Installation Information, Design, Features, Testimonials

Owensboro-Daviess County Central Dispatch Makes the Job Easier with New Consoles

Posted by Doug Herman on Jun 28, 2021 9:58:26 AM

 

Read More

Topics: Installation Information, Design, Features, Testimonials