Xybix's Blog

Maria Teruel

Recent Posts

It’s Electric! Boogie Woogie Dispatch Workstations

Posted by Maria Teruel on Sep 8, 2017 12:34:38 PM

ElectricBoogie.gifDon’t pretend like you don’t remember the song! Unlike this catchy tune, discussing dispatch workstations electrical requirements can be forgotten about until  a few weeks prior to installation. When you’re  discussing dispatch workstation requirements during initial meetings with your sales manager, it’s important to have IT personnel present, as doing so  will help to make sure you review cabling or electrical requirements. While it might seem too soon to discuss electrical components, especially if you’re in the beginning  phases of budgeting for dispatch workstations, it’s still important to start turning the gears now. Ignoring these questions upfront could incur unwanted costs later in the event you make room changes or need to bring in an electrician.

Read More

Topics: Electric Requirements, Cabling

Post Dispatch Furniture RFP: 5 Tips on What to Do Now

Posted by Maria Teruel on May 19, 2017 2:22:35 PM

RFP what to do now.jpgThere are many different avenues out there when purchasing your height-adjustable dispatch workstations and dispatch furniture. Some 911 Comm Centers require a three-quote process, others purchase directly off of state contracts, and some "piggy-back" off of open contracts in their states. If your 911 Comm Center chooses or requires a formal bid process, the journey can be more complicated than you expect! You will have to draft up arequest for proposal (RFP), which often has an addendum or two. Then you also have to think about reviewing and scoring the submittals. Then, when the RFP is closed and the vendor is awarded, you might think, "Hooray! We're in the clear!" Let me put the brakes on that dream wagon; there's still some more work to do.

Read More

Topics: Purchasing, RFP

5 Dispatch Furniture Questions to Ask on a Comm Center Tour

Posted by Maria Teruel on Jan 13, 2017 2:51:41 PM

5_Questions_to_ask_on_a_Comm_Center_Tour.jpgThere are several different avenues available for researching new dispatch furniture, and sorting through them all can often feel overwhelming. Depending on how your center makes this kind of purchase, you might have to collect three or more quotes, purchase off of a specific contract, or even go through a bid process. It’s also likely that a salesperson will visit your center with some literature and provide a proposal configuration.

Doing your own research during this time is critical, as it gives you as a buyer or an end user a good foundation to pinpoint your specific needs. One of the best ways to achieve this is by going on a field trip or Comm Center tour! Visiting neighboring centers or taking a tour at a national trade show are a couple of the most educational ways to explore furniture options, as you’ll get to see the furniture in person and ask the staff and representatives questions about their experience with it.

Read More

Topics: Buying, Purchasing, Installation, Warranty, RFP, Workstation Planning

Building a new 911 Center? Here's what Dave Cohick, Tioga County 911 had to say.

Posted by Maria Teruel on Dec 12, 2016 9:14:32 AM

TiogaCounty911.jpg

In 2014, we built an entirely new 911 center. Prior to our new center, we were in a basement for 36 years, our last furniture system (a Xybix competitor) we had for over 10 years. “We won’t make that mistake again”. 

Read More

Topics: Buying, Purchasing, Cabling, Workstation Planning, Computers

How Can you Measure Quality in a Dispatch Console?

Posted by Maria Teruel on Aug 25, 2016 3:48:47 PM

Quality__Durability.jpgI want to ask a simple question: how often do you read the labels on your packaged food? Are you Person A, meaning you thoroughly inspect the label for hidden chemicals or cleverly-named additives, or are you Person B, which means you just toss the package/can in the cart because you know Uncle Sam won’t let companies put anything too crazy in the food?

Read More

Topics: Dispatch Consoles, Value, Test Results

Add Movement To Your Day With These Exercises for 911 Dispatch

Posted by Maria Teruel on Jul 22, 2016 3:25:32 PM

Movement.jpgDuring the summer, most of us are guilty of loosening up the reigns on our diet and exercise plans. Kids are out of school and the weather is optimal, so who wouldn’t consider every other day to be a “cheat” day? Of course, the all-American summer is not complete without grilled meals, adult beverages, and tasty sweets, but when you’re back at the grind, maybe “the itis” is still lingering.

Read More

Topics: Health, Height Adjustable Workstations

3 Reasons Why Your Height Adjustable Desk Could Be Giving You A Headache

Posted by Maria Teruel on May 12, 2016 9:37:54 AM

Headache.jpgIt's no secret that dispatching is a stressful job. I can just imagine the stress felt in heat of the call, the moment of panic, and the adrenaline rush. Stress alone can be the culprit for causing headaches, but what if there are other factors contributing to your pain that you haven't considered? And no, I'm not talking about that annoying coworker or the funky smells coming from the shared refrigerator. Here are three ways that you can be misusing your height adjustable desk that could be adding to headaches:

Read More

Topics: Height Adjustable Workstations, Ergonomics, Eye Strain

Trade This for That! Healthy Lunch Swaps to Take to the Workplace

Posted by Maria Teruel on Apr 8, 2016 2:04:41 PM

HealthyLunchSwaps.jpgSwimsuit season is upon us! If you’re like me, I’m sure you’re checking your weekend calendar more frequently than you’re checking the mirror. If you haven’t been standing at your desk or using your treadmill desk, remember the age-old adage: abs are made in the kitchen. Processed carbs can be the root of all evil. Seemingly harmless, they break down into sugars and are full of refined grains; this means they’re lacking in key nutrients! To help you keep your meals healthy and delicious, here are some of my favorite swaps for my packed lunches:

Read More

5 Things I didn't know about Xybix

Posted by Maria Teruel on Mar 4, 2016 1:00:00 AM

Xybix2.pngMaybe you’re reading this and you’ve just started researching for an upcoming dispatch furniture project? Maybe you’re already a die hard Xybix fan? Maybe you’re just plain curious? That was definitely me just a few months ago--curious. I had quite a few questions about the new company I started working for. What does Xybix do? What makes them special? How do they operate? What does “Xybix” even mean?  If you’re wondering the same things, check out these 5 things I learned when I joined the Xybix team:

Read More

Topics: Purchasing, Pre-Installation, Customer Service, Due Diligence

3 Tips on a Meet and Measure from a Xybix Newbie

Posted by Maria Teruel on Jan 21, 2016 4:06:16 PM

TIPS.jpgSo you have a "Meet and Measure" scheduled with a local dispatch furniture territory rep. You figure- hey, they'll come out, measure a couple walls, badabing badaboom! Not quite. Imagine your Comm Center has been selected for the HGTV show where they come and remodel your house or kitchen. You know, where a designer comes and talks to you about how you want things to look and function, then they team up with the architects to make your dream come true.

Read More

Topics: Design, Dispatch Consoles

Subscribe to Email Updates

Follow Me

Contact Xybix Now