Xybix's Blog

Kathleen Utley

In September of 2010, Kathleen began her career as the Director of Marketing at Xybix. Kathleen has known the owners of Xybix, the Carson family since she was about twelve years old. As an active member of the Winter Park Volunteer Ski Patrol (of which both Barry and Ken Carson are also members), when the Marketing position opened at Xybix, it was a match made in “powder heaven”. A Colorado native, Kathleen received her Bachelor’s Degree from the College of St Benedict/St John's University in St. Joseph, MN. While attending, she studied Graphic Design and Advertising. After moving back to Denver, in 2009, Kathleen received her MBA in Marketing from Regis University. I love working for Xybix, to me, it’s like working for family. I love getting to meet our customers and talk about our furniture at tradeshows and events.
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Recent Posts

How to Beat the Winter Blues, even if you're a 911 Dispatcher

Posted by Kathleen Utley on Jan 8, 2016 11:33:12 AM

Winter_Blues.jpgWith the 2016 New Year upon us, many of us are thinking of ways to get healthier, be a better person, and achieve all those New Year’s Resolutions. For me, after the Holidays are over and the hustle and bustle has left, all the family has gone home, the decorations come down and I settle back into work, I can’t help but feel a bit…well, blue! I’m sure I’m not the only one. So, I started thinking what could a 911 dispatcher do to combat the “winter blues”? Here are a few ideas to motivate, inspire and kick “old man winter’s” butt into spring time:

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Topics: Health

The Perfect Christmas Gift for a 911 Dispatcher

Posted by Kathleen Utley on Dec 14, 2015 10:56:24 AM

CHRISTMAS_2.jpgGiving gifts to public safety and 911 this holiday season? Here are some cleaver and fun ideas to get you in the holiday gift giving mood. Selecting a gift for someone can be tough so I’ve come up with, what I think are, four common categories of persons’ in the 911 dispatch world and what he/she might like.

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Topics: Human Interest, Holiday

Thankfulness at work? What Are You Grateful For?

Posted by Kathleen Utley on Nov 24, 2015 2:20:06 PM

Thanksgiving_Turkey_PNG_Clipart.pngWith Thanksgiving all around us, we are called to be thankful and grateful. We all have things we are grateful for in our personal lives, but what about work? So I started thinking what here at Xybix am I thankful for? Some are the traditional things to be thankful for and others are a bit of a stretch. But either way, I figured I’d share my list with you, in hopes that you too can find something to be grateful for in your lives either at work or at home. As hard as I tried, I can’t rank these in any particular order, here are the things I am thankful for:

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Topics: Human Interest

4 Ways to Improve Morale in a 911 Dispatch Center Over the Holidays

Posted by Kathleen Utley on Nov 6, 2015 10:39:41 AM

4 Ways to Improve Morale in the Dispatch Center over the HolidaysMotivation and overall morale in the dispatch center are difficult to maintain and with the encroaching holidays, one thing is for certain, 911 dispatchers are called to be at the top of their game. Holidays can be a very busy time for 911; burnout, sickness and just genuine lack of motivation can be huge problems causing 911 centers everywhere to struggle. Nothing can replace giving up time with family or friends over the holidays. So, what can you do to help motivate and maybe inspire your dispatchers this holiday season?

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Topics: Health, Treadmill and Bike Desks, Human Interest, Morale

How to be your own Private Eye in the Dispatch Furniture Industry

Posted by Kathleen Utley on Jan 14, 2015 9:58:59 AM

PrivateEyeDoes the thought of buying dispatch furniture make you want to run screaming and clawing your way out of a nightmare? For some people it does. The thought of talking to a sales person, researching options, submitting an RFP, dealing with quote comparisons, not to mention the stress of getting it all right; no wonder you’re feeling like you’re in a nightmare. Trust me, I get it! What we’ve learned from our customers is that transparency means everything. Therefore, we want to lay all our goods out on the table and let you do the deciding. Unfortunately not all dispatch furniture companies are as open and honest. So put on your detective glasses, you’re going to need them.

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Topics: Buying, Purchasing

6 Lessons From Mom on Extending the Life of Your Dispatch Workstations

Posted by Kathleen Utley on Nov 12, 2014 4:49:00 PM

MomsTipsWe all have Moms and some of us are even Moms ourselves. After some time (and I'll admit, after my teenage years) it struck me, that maybe we should listen to our Moms a bit more often. So, I want you to close your eyes and think of a time when your Mom has told you to do something or maybe NOT to do something. There! Got it…? Now, with that in mind, read these helpful tips on how you can extend the life of your dispatch workstations.

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Topics: QUICK TIPS, Dispatch Consoles, Warranty, Cleaning

A Review of Disinfecting Wipes for 911 Dispatch Workstations and Consoles

Posted by Kathleen Utley on Jan 29, 2014 3:50:00 PM

ConsoleCleaningProductsWith so many cleaning products available for cleaning your dispatch workstation and consoles, a question we are commonly asked is "what cleaning product(s) will kill the most germs and help to prevent sickness in our 911 Comm Center?"

This can be a rather loaded question and can answer it in a few different ways. Assuming that most, if not all of you, want to clean your shared workstation to prevent against the common cold, flu, and various other bacteria and viruses that can make you sick. I’ll be discussing cleaners that are disinfectants/sanitizers. I find it best to mention the United States Environmental Protection Agency or EPA’s website as a good reference. Here you can find many products that have been evaluated for efficacy to make sure the public health label claims are accurate. (As with all cleaning products, be sure to read the label for proper usage and safety instructions.) I in no way promote these products and the purpose of this blog post was to explore what options are available for use in cleaning a your workstation and the pro’s and con’s of each.

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Topics: Health, Dispatch Consoles, Germs, Cleaning

How To Buy Dispatch Center Furniture: Six Helpful Suggestions

Posted by Kathleen Utley on Jan 9, 2014 3:30:00 PM

POforDispatchFurniture1. Your Investment

Before you invest in all new dispatch center furniture, there are a few things you should know about the company you consider purchasing from. The furniture in your operations center most definitely deserves a lot of attention. After all, it is where your staff spends about a third of their lives while fulfilling a stressful role. 

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Topics: Buying, Purchasing, Dispatch Consoles

911 Dispatch Center "Conveniences?" Can You Give Them What They Want?

Posted by Kathleen Utley on Nov 13, 2013 4:41:00 PM

"Oh, PLEASE...Oh, Please..."

Making 911 comm center dispatchers comfortable, happy and reducing stress is a top priority for any dispatch supervisor or manager. So what about the other "conveniences" dispatch employees often want to see incorporated into their center and dare I say "beg" for?

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Topics: Height Adjustable Workstations, Ergonomics, Dispatch Consoles, Accessories

Security Consoles: Making Steps Toward Updating

Posted by Kathleen Utley on Oct 18, 2013 3:45:00 PM

Out with the 'Old' and in with the 'New'Old vs New Xybix

Sitting at your desk, looking at computer monitors or having a job that requires sitting for extended periods of time, can cause a great deal of physical stress on your body. Unfortunately, this type of sedentary work is all too common in industries such as 911 dispatch, security, public safety and more.  

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Topics: Technical Furniture, Health, Height Adjustable Workstations, Security Console Furniture, Ergonomics, Dispatch Consoles, Casino

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